PAYMENT METHODS
1.PAYMENT THROUGH CREDIT, DEBIT OR PREPAID CARD
DELIVERY POLICY
Shipping cost is 6€ (to 2 kg) in Greece. Deliveries throughout Greece are made by Speedex Courier and the estimated delivery time is 1-3 business days. Estimated delivery time is indicative and may vary on islands and remote post-code areas.
Shipping cost is 20€ (to 2 kg) in Cyprus. Deliveries by DHL. The estimated delivery time is 1-5 business days.
Shipping cost is 25€ (to 2 kg) for Europe by DHL. The estimated delivery time is 1-5 business days. Estimated delivery time may vary by country.
Shipping cost is 30€ (to 2 kg) for the rest of the world by DHL. The estimated delivery time is 1-5 business days. Estimated delivery time may vary by country.
We make every effort to pick, pack and deliver all orders on the same day. Orders made until 3:00pm are shipped on the same day. All orders received after 3:00pm will be shipped the day after. Orders that take place on Friday after 3:00pm, Saturday and Sunday are shipped on Monday. Our company is not responsible for delays in deliveries caused by weather conditions, international customs issues or other circumstances beyond its control.
EXCHANGES & RETURNS
You may change / return products within 10 calendar days of receipt under condition of not being used or damaged in any way, with the packaging they arrived with. Company may not accept the return if the above are not observed.
You are responsible for the cost of return shipping.
We do not accept returns or exchanges on perfumes, candles and room fragrances. We do not refund shipping costs.
You could contact us by e-mail at [email protected] indicating your order code and request, or by phone at +30 2111829932. Once we receive it we will contact you for additional instructions.
E-SHOP CUSTOMER SERVICE
ACHAIOU 15, KOLONAKI
ATHINA 10675, GREECE
PHONE +30 2111829932
[email protected]
